Sales Representative Co

Receives calls with the objective of handling customer inquiries, problem solving and promoting the sale of products and/or services while providing exceptional customer service. Meeting a sales goal, quota or specific attainment percentage will be required. This position involves ongoing coaching and on the job training. The primary function of the position is providing customer service and promoting sales on every call.
Responsibilities:
-Continuously work to provide service excellence on every call, resulting in high customer satisfaction scores.
-Provide customer with recommendations to promote and achieve sales of products and/or services.
-Deliver and exceed targets for sales/conversions.
-Learn, understand, retain and regularly update and demonstrate product/process knowledge.
-Use scripts as a guide to sell the product or service
Requirements
-Skill in active listening, asking strategic questions to uncover needs and making recommendations for products and services to meet customer needs.
-Skill in verbal and written communication to analyze, interpret and address customer needs.
-Ability to maintain customer relationships and optimize opportunities for sales of products and services.
-Ability to be flexible and quickly adapt to changing business needs and processes.
-Requires broad knowledge of the organization, products, and/or services

Ciudad: managua